Pas lihat lapak olshop anda tertarik satu barang dan ingin barangnya di tangan? Biasanya tanpa pikir panjang langsung pilih JNE YES (Yakin Esok Sampai) supaya besoknya sudah diterima. Harapannya sih begitu. Nambah biaya untuk ongkir asal cepat datang bukanlah masalah. Akan tetapi kenyataan di lapangan bisa berbicara lain.
Saya kutip dulu apa sebenarnya jenis kiriman YES ini:
JNE YES adalah layanan pengiriman premium dengan target kiriman sampai di tujuan pada keesokan harinya termasuk pada hari Minggu dan libur nasional. Layanan YES memberikan jaminan biaya kirim kembali apabila kiriman tidak diterima pada keesokan harinya melewati pukul 23:59.
Anda bisa menggunakan layanan YES di setiap cabang dan agen JNE. Layanan YES hanya berlaku untuk kota-kota yang telah ditentukan oleh JNE Pusat. Anda dapat melacak status pengiriman dan informasi penerimaan menggunakan JNE airway bill number melalui website JNE.
Dari sini: http://www.jne.co.id/id/produk-dan-layanan/jne-express/yes-yakin-esok-sampai
Jadi kalau dibandingkan perbedaannya dengan REG dan OKE adalah kecepatan pengiriman dan selisih harga per kg 10ribuan lebih mahal maka biasanya kita masih menerima supaya paketnya datang lebih cepat.
Ilustrasinya misal barangnya dikirimkan siang hari ini maka idealnya paling telat besok sore sudah diantarkan kurirnya. Dari pengalaman saya memang sering terjadi akurat dengan estimasinya, ini dari Jakarta ke Malang.
Nah… saya ada beberapa pengalaman dan juga share dari orang lain soal kecepatan kirim YES ini. Memang bisa lebih lama dari 1 hari.
- Kalau kirimnya mendekati akhir minggu ada kemungkinan baru diantarkan hari Seninnya. Karena pengiriman prioritas YES pada hari libur kadang kalau terlalu banyak (overload) jadi telat.
- Untuk pengiriman keluar pulau, ini kalau tujuannya bukan kota keberangkatan/kedatangan yang dipakai JNE seperti Jakarta atau Surabaya dan seterusnya maka masih perlu transit lagi. Ini bisa lebih lama lagi.
- Alamat penerima tidak dekat JNE Pusat di wilayahnya, atau datangnya barang pas hari Minggu. Walaupun memang benar ada pengantaran tapi kadang tertunda. Apalagi yang alamatnya bukan di kota, ini berharap yang terbaik saja.
- Lokasi pengirim juga berpengaruh, kalau di kota dan dekat pusat ya besar kemungkinan cepat dikirimkannya. Jadi sebaliknya dari penerima.
- Kadang JNE memang menerima kiriman YES untuk rute yang ditentukan, tapi jangan kaget kalau ada update status diganti menjadi REG karena kenyataannya tidak.
Sekarang ternyata kiriman YES anda sudah lewat 1 hari. Apa yang bisa dilakukan? Ada kompensasinya tidak? Paling mudah apabila sudah datang di kota anda (hasil cek resi) bisa menunggu atau datang ke JNE terdekat. Soal ganti rugi, cuma ongkos kirim saja dan ini harus diklaim setelah 24 jam barangnya dikonfirmasi belum diterima.
Mungkin anda sekarang ragu dan ternyata ada kebutuhan yang benar – benar urgent agar kirimannya sampai dalam 1 hari. Kalau memang harus sangat cepat tiba maka bisa coba jenis layanan SS (Super Speed) ini kiriman langsung diberangkatkan selama ada jadwal penerbangan tanpa menunggu barang lainnya yang satu tujuan. Dan tarifnya jauh lebih mahal.
Bagaimana dengan pengalaman anda? Ada kasus yang bisa dishare?
540790015494817 kak minta tolong di cek resi ini dong? Apakah mungkin pengantaran paket YES sebelum pukul 00:00 WIB atau malam hari ?
Ga bisa mas, paling malam jam 10. Tapi sudah diterima ya:
26-12-2017 15:27 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [TANGERANG]
26-12-2017 16:00 SHIPMENT PICKED UP BY JNE COURIER [TANGERANG]
26-12-2017 18:38 RECEIVED AT SORTING CENTER [TANGERANG]
27-12-2017 01:45 RUMAH /KANTOR KOSONG (MASIH DI
27-12-2017 01:45 RUMAH /KANTOR KOSONG (MASIH DI
27-12-2017 02:26 PROCESSED AT SORTING CENTER [TANGERANG]
27-12-2017 06:27 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
27-12-2017 16:20 RECEIVED AT ORIGIN GATEWAY [GATEWAY JAKARTA]
27-12-2017 17:21 RECEIVED AT WAREHOUSE [BOGOR]
27-12-2017 19:21 WITH DELIVERY COURIER [BOGOR]
28-12-2017 00:00 REDELIVERY
28-12-2017 12:57 WITH DELIVERY COURIER [BOGOR]
28-12-2017 21:44 DELIVERED TO [DANY | 28-12-2017 21:44 ]
Mas tolong cek paket YES ini 150040005933418 dari tanggal 12 Feb 2018 sampai sekarang on process.
Paketnya sudah diterima:
12-02-2018 19:59 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [BATAM]
12-02-2018 20:56 SHIPMENT PICKED UP BY JNE COURIER [BATAM]
13-02-2018 11:50 RECEIVED AT SORTING CENTER [BATAM]
16-02-2018 11:06 PROCESSED AT SORTING CENTER [BATAM]
17-02-2018 11:57 RECEIVED AT ORIGIN GATEWAY [BATAM]
17-02-2018 21:15 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
18-02-2018 04:10 RECEIVED AT WAREHOUSE [BEKASI]
18-02-2018 08:54 WITH DELIVERY COURIER [BEKASI]
19-02-2018 09:42 WITH DELIVERY COURIER [BEKASI]
19-02-2018 12:05 WITH DELIVERY COURIER [BEKASI]
19-02-2018 14:36 DELIVERED TO [IDA KARYAWAN | 19-02-2018 14:36 ]
Kapok pke JNE yes,7 hr lebih berkas penting blm sampe. Padahal dah saben hari telfon, Sangat2 kecewa. Apa Krn sdh merasa besar, complain customer d abaikan?????
Mas tolong cek resi ini ding BDO363883738848
Udh dkirim apa blom ya ko saya ga bisa cek…
Nomor resinya ga salah mbak? Gagal dilacak soalnya.
Minta tolong untuk resi no 032520005784318 mohon dicek kan. Soalnya pakai jne yes sampai sekarang masih belum sampai juga
Paketnya sudah diterima pada hari yang sama:
15-02-2018 11:44 SHIPMENT PICKED UP BY JNE COURIER [SURABAYA]
15-02-2018 11:46 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [SURABAYA]
15-02-2018 13:11 RECEIVED AT SORTING CENTER [SURABAYA]
15-02-2018 21:36 PROCESSED AT SORTING CENTER [SURABAYA]
16-02-2018 00:54 RECEIVED AT ORIGIN GATEWAY [SURABAYA GATEWAY,SGD]
16-02-2018 01:34 DEPARTED FROM TRANSIT [SURABAYA GATEWAY,SGD]
16-02-2018 12:56 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
16-02-2018 14:05 RECEIVED AT WAREHOUSE [BEKASI]
16-02-2018 16:32 WITH DELIVERY COURIER [BEKASI]
16-02-2018 19:20 DELIVERED TO [RAMADHAN | 16-02-2018 19:20 ]
Sumpah jne makin sininmakin g bagus:(( saya pake yang yes masa g dtg dtg, barang mau dipake pula tp blm aja dtg:( Tolong dong saya sudah pake jasa YES masa lebih dari 1-2 hari g sampe:(
Minta tolong untuk dicek no resi ini, karena dijanjikan hari ini tiba tapi belum tiba-tiba, saya menggunakan jasa YES, no resi 010970005158218. Terimakasih.
Sudah diterima pada hari yang sama:
05-01-2018 10:06 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [JAKARTA]
05-01-2018 23:56 SHIPMENT PICKED UP BY JNE COURIER [JAKARTA]
06-01-2018 00:14 RECEIVED AT SORTING CENTER [JAKARTA]
06-01-2018 03:00 SHIPMENT FORWARDED TO DESTINATION [JAKARTA, PEDATI (DESP)]
06-01-2018 05:59 RECEIVED AT INBOUND STATION [JAKARTA, PEDATI (DESP)]
06-01-2018 07:00 WITH DELIVERY COURIER [JAKARTA]
06-01-2018 09:21 WITH DELIVERY COURIER [JAKARTA]
06-01-2018 18:53 DELIVERED TO [IBU RIA FEBIANA | 06-01-2018 18:53 ]
Ternyata kurir JNE tidak ditraining dengan baik, kalau dokumen penting dan ada keterangan harus diterima esok harinya dan kondisi rumah tertutup/tidak ada orang, harusnya kurir JNE menghubungi pihak penerima..apa gunanya minta no hp penerima kalau tidak dihubungi… Kapok pakai JNE, ongkos mahal, jadi stres juga pikirin dokumen ga sampe2.
Minta tolong untuk dicek no resi ini, karena dijanjikan hari ini tiba tapi belum tiba-tiba, saya menggunakan jasa YES, no resi MXGAA16440652218 dan MXGAA16440652018. Soal nya ini dokumen penting, ada cara bisa dipercepat gag? diambil sendiri misalnya, syarat nya apa aja? Terimakasih.
Yang pertama sudah diterima, yang kedua gagal dilacak:
11-01-2018 18:31 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [MALANG]
11-01-2018 20:50 RECEIVED AT SORTING CENTER [MALANG]
11-01-2018 21:24 PROCESSED AT SORTING CENTER [MALANG]
11-01-2018 22:11 SHIPMENT PICKED UP BY JNE COURIER [MALANG]
12-01-2018 09:59 RECEIVED AT ORIGIN GATEWAY [MALANG]
12-01-2018 13:53 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
12-01-2018 14:09 RECEIVED AT WAREHOUSE [JAKARTA]
12-01-2018 14:58 SHIPMENT FORWARDED TO DESTINATION [JAKARTA, PEDATI (DESP)]
12-01-2018 17:10 RECEIVED AT INBOUND STATION [JAKARTA, PEDATI (DESP)]
12-01-2018 18:03 WITH DELIVERY COURIER [JAKARTA]
12-01-2018 21:59 WITH DELIVERY COURIER [JAKARTA]
12-01-2018 22:00 DELIVERED TO [SLAMET | 12-01-2018 22:00 ]
Dikasih paketnya malem?
Tolong cek resi 061800003046218EKA JNE YES dr bekasi ke jakarta timur sudah 3 hari blm sampai
Telah diterima paketnya:
10-01-2018 18:39 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [PEKALONGAN]
10-01-2018 22:55 RECEIVED AT SORTING CENTER [SEMARANG]
10-01-2018 23:36 SHIPMENT PICKED UP BY JNE COURIER [PEKALONGAN]
11-01-2018 02:13 SHIPMENT FORWARDED TO DESTINATION [SEMARANG, KUMUDASMORO]
11-01-2018 07:01 RECEIVED AT INBOUND STATION [SEMARANG, KUMUDASMORO]
11-01-2018 08:07 PROCESSED AT SORTING CENTER [SEMARANG]
11-01-2018 10:41 RECEIVED AT ORIGIN GATEWAY [SEMARANG]
11-01-2018 16:49 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
11-01-2018 17:32 RECEIVED AT WAREHOUSE [JAKARTA]
11-01-2018 19:29 SHIPMENT FORWARDED TO DESTINATION [JAKARTA, PEDATI (DESP)]
11-01-2018 23:19 RECEIVED AT INBOUND STATION [JAKARTA, PEDATI (DESP)]
12-01-2018 10:03 WITH DELIVERY COURIER [JAKARTA]
12-01-2018 13:52 DELIVERED TO [Gunawan | 12-01-2018 13:52 ]
Saya nunggu paketan saya dr batam , kemaren jam 3 udah di penyortiran pusat batam, tp kok sampe sekarang saya cek resi nya masih ngadat di batam terus, gk jalan2 ke bandung, mohon untuk infonya dan penjelasannya..
Ini resi barang saya..
BTHBK00412494218
Dan
BTHBK00412515418
SAYA PKE LAYANAN YES, TP KOK KEK GINI??? MANA IT BARANG PESANAN, CUSTOMER NANYA2 TRUS…mohon pihak jne di lejaskan ya alasannya yg spesifik, nuhun…
Langsung kontak JNE mbak untuk spesifiknya.
Keduanya sudah diterima 17 Januari.
saya beli barang pengirimn dari Batam ke Jakarta pake Yes tapi ada tanda bintangnya. Ternyata sudah lewat 1 hari barang masih ada di batam. Kecewa sama Jne.
Ini saya kemarin kirim paket jne YES sampe skrg kok masih d Tangerang aja No resi 540730001857218 padahal Dr kemarin pagi Tp blm terbang juga k Medan bagaimana ini?
Sudah diterima paketnya oleh Annas.
Tolong dicek min paket yes saya dengan no resi 011170009564818
Telah diantarkan:
15-01-2018 08:08 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [JAKARTA]
15-01-2018 16:36 SHIPMENT PICKED UP BY JNE COURIER [JAKARTA]
15-01-2018 21:45 RECEIVED AT SORTING CENTER [JAKARTA]
15-01-2018 23:02 PROCESSED AT SORTING CENTER [JAKARTA]
16-01-2018 07:53 RECEIVED AT ORIGIN GATEWAY [JAKARTA]
16-01-2018 09:13 RECEIVED AT WAREHOUSE [BOGOR]
16-01-2018 10:38 WITH DELIVERY COURIER [BOGOR]
16-01-2018 19:40 DELIVERED TO [BU IDA | 16-01-2018 19:40 ]
Saya kirim barang dari kediri ke jakarta
Dikirima kemarin tgl 15, sekarang masi nyangkut di surabaya belum sampe kesini padahal pake layanan yg besoknya sampe.
No resi nya 350180001462818.
Minggu kemarin pake yes juga tp kaga sampe jg 3 hari, ambil sendiri juga di gudang lebak bulus.
Kurir nya kalo dapet yg males ya gitu, ada no telpon tp ga ditelpon, maen bilang rumah kosong aje padahal nunggunin dirumah.
Sudah diterima besoknya:
15-01-2018 17:41 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [KEDIRI]
15-01-2018 18:28 SHIPMENT PICKED UP BY JNE COURIER [KEDIRI]
15-01-2018 22:05 RECEIVED AT SORTING CENTER [KEDIRI]
16-01-2018 02:17 PROCESSED AT SORTING CENTER [KEDIRI]
16-01-2018 03:16 RECEIVED AT ORIGIN GATEWAY [KEDIRI]
16-01-2018 09:59 RECEIVED AT ORIGIN GATEWAY [SURABAYA GATEWAY,SGD]
16-01-2018 14:34 DEPARTED FROM TRANSIT [SURABAYA GATEWAY,SGD]
16-01-2018 21:40 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
16-01-2018 23:29 RECEIVED AT WAREHOUSE [JAKARTA]
17-01-2018 01:20 SHIPMENT FORWARDED TO DESTINATION [JAKARTA, GARUDA (DESP GTS)]
17-01-2018 03:52 RECEIVED AT INBOUND STATION [JAKARTA, GARUDA (DESP GTS)]
17-01-2018 05:44 WITH DELIVERY COURIER [JAKARTA]
17-01-2018 11:19 DELIVERED TO [badri | 17-01-2018 11:19 ]
Tolong donk no resi ini di lacak 150060003123418 dan 150060002749018
It saya menggunakan layanan YES koq smpe skrg blum smpe jg sich…
Udh lbih 24 jam niiee..
Kata nya 24 jam udh nyampe…
Dri hri senin smpe ini hari rabu blum nyampe” jga pket ny….
Tlong donk penjelasannyaa……
Yang pertama salah rute:
15-01-2018 20:46 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [BATAM]
15-01-2018 23:59 SHIPMENT PICKED UP BY JNE COURIER [BATAM]
16-01-2018 19:43 RECEIVED AT SORTING CENTER [BATAM]
16-01-2018 20:51 PROCESSED AT SORTING CENTER [BATAM]
17-01-2018 18:58 RECEIVED AT ORIGIN GATEWAY [BATAM]
19-01-2018 00:04 RECEIVED AT WAREHOUSE [PALEMBANG]
19-01-2018 03:20 WITH DELIVERY COURIER [PALEMBANG]
20-01-2018 00:00 HOLD FOR FURTHER INSTRUCTIONS
20-01-2018 00:00 MISROUTE
20-01-2018 01:44 WITH DELIVERY COURIER [PALEMBANG]
20-01-2018 22:29 WITH DELIVERY COURIER [PALEMBANG]
21-01-2018 21:51 WITH DELIVERY COURIER [PALEMBANG]
21-01-2018 22:00 HOLD FOR FURTHER INSTRUCTIONS
Yang kedua malah 2 kali salahnya:
15-01-2018 20:41 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [BATAM]
15-01-2018 23:59 SHIPMENT PICKED UP BY JNE COURIER [BATAM]
16-01-2018 19:43 RECEIVED AT SORTING CENTER [BATAM]
16-01-2018 20:38 PROCESSED AT SORTING CENTER [BATAM]
17-01-2018 18:58 RECEIVED AT ORIGIN GATEWAY [BATAM]
19-01-2018 00:04 RECEIVED AT WAREHOUSE [PALEMBANG]
19-01-2018 01:05 SHIPMENT FORWARDED TO DESTINATION [PLM,PERWAKILAN PAKJO]
19-01-2018 09:47 MISROUTE
19-01-2018 14:57 WITH DELIVERY COURIER [PALEMBANG]
20-01-2018 01:39 WITH DELIVERY COURIER [PALEMBANG]
20-01-2018 15:25 WITH DELIVERY COURIER [PALEMBANG]
20-01-2018 16:00 HOLD FOR FURTHER INSTRUCTIONS
20-01-2018 18:47 MISROUTE
min tolong cek resi ini kok not found yaa 704800039363180
Antara resi salah/fiktif mbak.
Tolong dicek no resi 150010036651518 pake jne yes dikirim dari hari sabtu tapi sampai sekarang dicek resinya barangnya masih d batam saja tidak jalan-jalan..
Telah diterima paketnya:
13-01-2018 11:43 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [BATAM]
13-01-2018 14:07 RECEIVED AT SORTING CENTER [BATAM]
13-01-2018 23:59 SHIPMENT PICKED UP BY JNE COURIER [BATAM]
17-01-2018 04:40 PROCESSED AT SORTING CENTER [BATAM]
18-01-2018 22:38 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
19-01-2018 08:21 RECEIVED AT WAREHOUSE [CIREBON]
19-01-2018 11:42 WITH DELIVERY COURIER [CIREBON]
19-01-2018 15:20 DELIVERED TO [WELLI | 19-01-2018 15:20 ]
Min tolong cek. Nomer resi 430230000448918 paket yes belum sampek.
Sudah diterima kemarin:
17-01-2018 10:42 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [PROBOLINGGO]
17-01-2018 13:57 RECEIVED AT SORTING CENTER [PROBOLINGGO]
17-01-2018 14:39 PROCESSED AT SORTING CENTER [PROBOLINGGO]
17-01-2018 15:44 SHIPMENT PICKED UP BY JNE COURIER [PROBOLINGGO]
17-01-2018 15:49 RECEIVED AT ORIGIN GATEWAY [PROBOLINGGO]
17-01-2018 19:59 DEPARTED FROM TRANSIT [SURABAYA GATEWAY,SGD]
18-01-2018 00:42 RECEIVED AT WAREHOUSE [MALANG]
18-01-2018 02:24 RECEIVED AT ORIGIN GATEWAY [SURABAYA GATEWAY,SGD]
18-01-2018 15:28 WITH DELIVERY COURIER [MALANG]
18-01-2018 18:28 RUMAH /KANTOR KOSONG (MASIH DI
19-01-2018 15:51 WITH DELIVERY COURIER [MALANG]
20-01-2018 21:08 WITH DELIVERY COURIER [MALANG]
22-01-2018 06:40 WITH DELIVERY COURIER [MALANG]
22-01-2018 08:18 DELIVERED TO [HOLILI | 22-01-2018 08:18 ]
Min tolong cek resi nya dong udah dari tgl 15 januari smpe skrng belum sampe padahal Pke yang yes kenapa masih nyangkut di pekan baru aja ya ini nomer resi nya 470130002150018
Sudah diterima kemarin:
15-01-2018 20:08 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [PEKANBARU]
16-01-2018 07:44 SHIPMENT PICKED UP BY JNE COURIER [PEKANBARU]
19-01-2018 22:14 RECEIVED AT SORTING CENTER [PEKANBARU]
19-01-2018 23:03 PROCESSED AT SORTING CENTER [PEKANBARU]
20-01-2018 02:24 RECEIVED AT ORIGIN GATEWAY [PEKANBARU]
20-01-2018 12:15 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
20-01-2018 13:57 RECEIVED AT WAREHOUSE [JAKARTA]
20-01-2018 14:58 WITH DELIVERY COURIER [JAKARTA]
20-01-2018 15:15 MISROUTE
20-01-2018 15:15 MISROUTE
20-01-2018 15:23 SHIPMENT FORWARDED TO DESTINATION [JAKARTA, BANDARA MAS]
21-01-2018 05:37 SHIPMENT FORWARDED TO DESTINATION [JAKARTA, LEBAK BULUS (DESP)]
21-01-2018 11:36 RECEIVED AT INBOUND STATION [JAKARTA, LEBAK BULUS (DESP)]
21-01-2018 16:58 WITH DELIVERY COURIER [JAKARTA]
21-01-2018 21:32 RUMAH /KANTOR KOSONG (MASIH DI
21-01-2018 21:32 RUMAH /KANTOR KOSONG (MASIH DI
22-01-2018 08:48 WITH DELIVERY COURIER [JAKARTA]
22-01-2018 17:47 DELIVERED TO [fitria | 22-01-2018 17:47 ]
adminnya cs jne ya? haha
woy kasian adminnya ditanya tanya mulu, kalo mau komplain ke jne bukan kesini. walaupun komplain ke cs kadang suka susah dan lama, tapi ga kesini juga kali komplainnya 😀
coba cek resi
010530045860018
Sudah diterima paketnya:
24-01-2018 15:58 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [JAKARTA]
24-01-2018 19:38 RECEIVED AT SORTING CENTER [JAKARTA]
24-01-2018 19:56 SHIPMENT PICKED UP BY JNE COURIER [JAKARTA]
24-01-2018 20:39 PROCESSED AT SORTING CENTER [JAKARTA]
25-01-2018 04:26 RECEIVED AT WAREHOUSE [BANDUNG]
25-01-2018 06:00 RECEIVED AT ORIGIN GATEWAY [JAKARTA]
25-01-2018 06:12 SHIPMENT FORWARDED TO DESTINATION [BDO, KIARA CONDONG]
25-01-2018 09:52 WITH DELIVERY COURIER [BANDUNG]
25-01-2018 10:23 DELIVERED TO [NESA | 25-01-2018 10:23 ]