JNE YES itu belum tentu sehari sampai lho

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Pas lihat lapak olshop anda tertarik satu barang dan ingin barangnya di tangan? Biasanya tanpa pikir panjang langsung pilih JNE YES (Yakin Esok Sampai) supaya besoknya sudah diterima. Harapannya sih begitu. Nambah biaya untuk ongkir asal cepat datang bukanlah masalah. Akan tetapi kenyataan di lapangan bisa berbicara lain.

Saya kutip dulu apa sebenarnya jenis kiriman YES ini:

JNE YES adalah layanan pengiriman premium dengan target kiriman sampai di tujuan pada keesokan harinya termasuk pada hari Minggu dan libur nasional. Layanan YES memberikan jaminan biaya kirim kembali apabila kiriman tidak diterima pada keesokan harinya melewati pukul 23:59.

Anda bisa menggunakan layanan YES di setiap cabang dan agen JNE. Layanan YES hanya berlaku untuk kota-kota yang telah ditentukan oleh JNE Pusat. Anda dapat melacak status pengiriman dan informasi penerimaan menggunakan JNE airway bill number melalui website JNE.

Dari sini: http://www.jne.co.id/id/produk-dan-layanan/jne-express/yes-yakin-esok-sampai
Jadi kalau dibandingkan perbedaannya dengan REG dan OKE adalah kecepatan pengiriman dan selisih harga per kg 10ribuan lebih mahal maka biasanya kita masih menerima supaya paketnya datang lebih cepat.

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Ilustrasinya misal barangnya dikirimkan siang hari ini maka idealnya paling telat besok sore sudah diantarkan kurirnya. Dari pengalaman saya memang sering terjadi akurat dengan estimasinya, ini dari Jakarta ke Malang.

Nah… saya ada beberapa pengalaman dan juga share dari orang lain soal kecepatan kirim YES ini. Memang bisa lebih lama dari 1 hari.

  1. Kalau kirimnya mendekati akhir minggu ada kemungkinan baru diantarkan hari Seninnya. Karena pengiriman prioritas YES pada hari libur kadang kalau terlalu banyak (overload) jadi telat.
  2. Untuk pengiriman keluar pulau, ini kalau tujuannya bukan kota keberangkatan/kedatangan yang dipakai JNE seperti Jakarta atau Surabaya dan seterusnya maka masih perlu transit lagi. Ini bisa lebih lama lagi.
  3. Alamat penerima tidak dekat JNE Pusat di wilayahnya, atau datangnya barang pas hari Minggu. Walaupun memang benar ada pengantaran tapi kadang tertunda. Apalagi yang alamatnya bukan di kota, ini berharap yang terbaik saja.
  4. Lokasi pengirim juga berpengaruh, kalau di kota dan dekat pusat ya besar kemungkinan cepat dikirimkannya. Jadi sebaliknya dari penerima.
  5. Kadang JNE memang menerima kiriman YES untuk rute yang ditentukan, tapi jangan kaget kalau ada update status diganti menjadi REG karena kenyataannya tidak.

Sekarang ternyata kiriman YES anda sudah lewat 1 hari. Apa yang bisa dilakukan? Ada kompensasinya tidak? Paling mudah apabila sudah datang di kota anda (hasil cek resi) bisa menunggu atau datang ke JNE terdekat. Soal ganti rugi, cuma ongkos kirim saja dan ini harus diklaim setelah 24 jam barangnya dikonfirmasi belum diterima.

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Mungkin anda sekarang ragu dan ternyata ada kebutuhan yang benar – benar urgent agar kirimannya sampai dalam 1 hari. Kalau memang harus sangat cepat tiba maka bisa coba jenis layanan SS (Super Speed) ini kiriman langsung diberangkatkan selama ada jadwal penerbangan tanpa menunggu barang lainnya yang satu tujuan. Dan tarifnya jauh lebih mahal.

Bagaimana dengan pengalaman anda? Ada kasus yang bisa dishare?

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404 pemikiran pada “JNE YES itu belum tentu sehari sampai lho”

    • Telah diterima barangnya:
      24-01-2018 14:51 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [MALANG]
      24-01-2018 16:44 RECEIVED AT SORTING CENTER [MALANG]
      24-01-2018 19:06 PROCESSED AT SORTING CENTER [MALANG]
      24-01-2018 23:12 SHIPMENT PICKED UP BY JNE COURIER [MALANG]
      25-01-2018 09:29 RECEIVED AT ORIGIN GATEWAY [MALANG]
      25-01-2018 14:52 RECEIVED AT ORIGIN GATEWAY [GATEWAY JAKARTA]
      25-01-2018 15:04 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
      25-01-2018 15:08 RECEIVED AT WAREHOUSE [TANGERANG]
      25-01-2018 15:41 SHIPMENT FORWARDED TO DESTINATION [TANGERANG, HUB BUSER]
      25-01-2018 16:10 WITH DELIVERY COURIER [TANGERANG]
      25-01-2018 22:00 DELIVERED TO [ALI | 25-01-2018 22:00 ]

    • Sudah diterima hari ini:
      29-01-2018 22:23 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [JAKARTA]
      29-01-2018 23:00 SHIPMENT PICKED UP BY JNE COURIER [JAKARTA]
      31-01-2018 00:12 RECEIVED AT SORTING CENTER [JAKARTA]
      31-01-2018 00:45 PROCESSED AT SORTING CENTER [JAKARTA]
      31-01-2018 04:56 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
      31-01-2018 09:39 RECEIVED AT ORIGIN GATEWAY [GATEWAY JAKARTA]
      31-01-2018 10:40 RECEIVED AT WAREHOUSE [SEMARANG]
      31-01-2018 10:46 WITH DELIVERY COURIER [SEMARANG]
      31-01-2018 12:05 WITH DELIVERY COURIER [SEMARANG]
      31-01-2018 14:38 DELIVERED TO [IKSAN | 31-01-2018 14:38 ]

    • Sudah diterima hari ini:
      29-01-2018 19:45 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [JAKARTA]
      30-01-2018 00:00 SHIPMENT PICKED UP BY JNE COURIER [JAKARTA]
      30-01-2018 18:14 RECEIVED AT SORTING CENTER [JAKARTA]
      30-01-2018 21:09 SHIPMENT FORWARDED TO DESTINATION [JAKARTA, LEBAK BULUS (DESP)]
      30-01-2018 22:57 RECEIVED AT INBOUND STATION [JAKARTA, LEBAK BULUS (DESP)]
      31-01-2018 08:05 WITH DELIVERY COURIER [JAKARTA]
      31-01-2018 15:23 DELIVERED TO [nicko | 31-01-2018 15:23 ]

    • Sudah diterima kemarin:
      29-01-2018 21:44 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [JAKARTA]
      30-01-2018 00:00 SHIPMENT PICKED UP BY JNE COURIER [JAKARTA]
      30-01-2018 01:58 RECEIVED AT SORTING CENTER [JAKARTA]
      30-01-2018 03:43 PROCESSED AT SORTING CENTER [JAKARTA]
      30-01-2018 06:42 RECEIVED AT ORIGIN GATEWAY [GATEWAY JAKARTA]
      30-01-2018 08:08 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
      30-01-2018 14:20 RECEIVED AT WAREHOUSE [SEMARANG]
      30-01-2018 16:25 WITH DELIVERY COURIER [SEMARANG]
      30-01-2018 17:28 WITH DELIVERY COURIER [SEMARANG]
      31-01-2018 20:22 WITH DELIVERY COURIER [SEMARANG]
      31-01-2018 20:31 DELIVERED TO [ADI | 31-01-2018 20:31 ]

    • Sudah diterima:
      31-01-2018 20:32 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [JAKARTA]
      31-01-2018 21:32 SHIPMENT PICKED UP BY JNE COURIER [JAKARTA]
      31-01-2018 22:33 RECEIVED AT SORTING CENTER [JAKARTA]
      01-02-2018 15:34 WITH DELIVERY COURIER [SEMARANG]
      01-02-2018 18:22 WITH DELIVERY COURIER [SEMARANG]
      01-02-2018 20:04 PROCESSED AT SORTING CENTER [JAKARTA]
      01-02-2018 20:05 DELIVERED TO [FADHIL | 01-02-2018 20:05 ]

    • Paketnya sudah diterima:
      08-02-2018 10:46 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [BATAM]
      08-02-2018 12:59 SHIPMENT PICKED UP BY JNE COURIER [BATAM]
      08-02-2018 14:17 RECEIVED AT SORTING CENTER [BATAM]
      08-02-2018 14:40 PROCESSED AT SORTING CENTER [BATAM]
      08-02-2018 18:03 RECEIVED AT ORIGIN GATEWAY [BATAM]
      09-02-2018 19:32 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
      09-02-2018 19:52 RECEIVED AT WAREHOUSE [JAKARTA]
      09-02-2018 20:15 SHIPMENT FORWARDED TO DESTINATION [JAKARTA, PEDATI (DESP)]
      10-02-2018 01:20 RECEIVED AT INBOUND STATION [JAKARTA, PEDATI (DESP)]
      10-02-2018 10:20 WITH DELIVERY COURIER [JAKARTA]
      10-02-2018 14:30 DELIVERED TO [MATASARI | 10-02-2018 14:30 ]

    • Masih di JNE Tangerang:
      01-02-2018 19:45 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [TANGERANG]
      02-02-2018 08:13 SHIPMENT PICKED UP BY JNE COURIER [TANGERANG]

  1. Iya nih. Padahal cuma beda Kota dan itu gak jauh, Ciledug ke Puri (JakBar) , Diresi dah Berjalan dari 2 hari lalu (Pesen tanggal 2,sekarang minggu tanggal 4) , kalau semisal Hari libur tapi ada kendala atau keterlambatan kan bisa tolong di Kabarin ya ke Cust,biar nggak bingung ,soalnya kan barangnya mayan penting huhu ?.

    Balas
    • Sudah diterima sendiri:
      06-02-2018 04:14 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [JAKARTA]
      06-02-2018 23:03 RECEIVED AT SORTING CENTER [JAKARTA]
      06-02-2018 23:59 SHIPMENT PICKED UP BY JNE COURIER [JAKARTA]
      07-02-2018 02:09 PROCESSED AT SORTING CENTER [JAKARTA]
      07-02-2018 08:11 RECEIVED AT ORIGIN GATEWAY [GATEWAY JAKARTA]
      07-02-2018 08:37 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
      08-02-2018 01:19 RECEIVED AT WAREHOUSE [PALEMBANG]
      08-02-2018 04:31 SHIPMENT FORWARDED TO DESTINATION [PLM,PERWAKILAN PAKJO]
      08-02-2018 10:55 WITH DELIVERY COURIER [PALEMBANG]
      09-02-2018 08:36 WITH DELIVERY COURIER [PALEMBANG]
      09-02-2018 10:25 DELIVERED TO [TRI | 09-02-2018 10:25 ]

    • Ya bisa mas, tapi pengirimnya yang klaim itu:
      02-02-2018 13:00 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [SURABAYA]
      02-02-2018 13:51 SHIPMENT PICKED UP BY JNE COURIER [SURABAYA]
      02-02-2018 16:55 RECEIVED AT SORTING CENTER [SURABAYA]
      02-02-2018 20:13 PROCESSED AT SORTING CENTER [SURABAYA]
      03-02-2018 01:12 RECEIVED AT ORIGIN GATEWAY [SURABAYA GATEWAY,SGD]
      03-02-2018 02:26 DEPARTED FROM TRANSIT [SURABAYA GATEWAY,SGD]
      03-02-2018 15:55 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
      03-02-2018 20:43 RECEIVED AT WAREHOUSE [KARAWANG]
      04-02-2018 09:31 SHIPMENT FORWARDED TO DESTINATION [PURWASARI,KARAWANG]
      08-02-2018 12:04 WITH DELIVERY COURIER [KARAWANG]
      10-02-2018 15:00 DELIVERED TO [PARIUDIN BY PHONE | 10-02-2018 15:00 ]
      10-02-2018 15:31 WITH DELIVERY COURIER [KARAWANG]

  2. Tgrab07824769118
    Ka tlg cek no resi itu dong. Aku cek di resi.com kok ga muncul ya..
    Aku kirim hari sabtu kok skrg blm sampe ya.. pdhl pakai yes. Ternyata bagusan jnt.

    Balas
    • Paketnya sudah diterima sendiri:
      10-02-2018 22:00 SHIPMENT PICKED UP BY JNE COURIER [TANGERANG]
      10-02-2018 22:10 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [TANGERANG]
      10-02-2018 22:55 RECEIVED AT SORTING CENTER [TANGERANG]
      10-02-2018 23:27 PROCESSED AT SORTING CENTER [TANGERANG]
      11-02-2018 14:09 RECEIVED AT WAREHOUSE [TASIKMALAYA]
      12-02-2018 09:01 WITH DELIVERY COURIER [TASIKMALAYA]
      12-02-2018 13:32 DELIVERED TO [TAUFIK PRATAMA | 12-02-2018 13:32 ]

  3. Min ini gimana ya pake reg dri jakarta malang g smpe2 cek resi jg ket masi d jakarta yg bener gmn yaaa..ini resi 010070006189218 sebenrnya barang ada dimanaaa??????

    Balas
    • Ada di gudang JNE Malang mbak:
      08-02-2018 17:39 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [JAKARTA]
      08-02-2018 22:20 SHIPMENT PICKED UP BY JNE COURIER [JAKARTA]
      09-02-2018 00:09 RECEIVED AT SORTING CENTER [JAKARTA]
      09-02-2018 03:27 PROCESSED AT SORTING CENTER [JAKARTA]
      09-02-2018 07:13 RECEIVED AT ORIGIN GATEWAY [GATEWAY JAKARTA]
      13-02-2018 17:43 WITH DELIVERY COURIER [MALANG]
      13-02-2018 18:26 DELIVERED TO [amanda | 13-02-2018 18:26 ]
      14-02-2018 00:47 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
      23-02-2018 00:44 RECEIVED AT WAREHOUSE [MALANG]

    • Barangnya sudah diterima:
      14-02-2018 18:26 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [JAKARTA]
      14-02-2018 19:36 SHIPMENT PICKED UP BY JNE COURIER [JAKARTA]
      14-02-2018 20:49 RECEIVED AT SORTING CENTER [JAKARTA]
      14-02-2018 22:11 PROCESSED AT SORTING CENTER [JAKARTA]
      15-02-2018 06:06 RECEIVED AT WAREHOUSE [TANGERANG]
      15-02-2018 07:33 SHIPMENT FORWARDED TO DESTINATION [TANGERANG, CIPONDOH]
      15-02-2018 07:43 RECEIVED AT ORIGIN GATEWAY [JAKARTA]
      15-02-2018 12:27 WITH DELIVERY COURIER [TANGERANG]
      15-02-2018 15:38 DELIVERED TO [DINI | 15-02-2018 15:38 ]

    • Sudah diterima sendiri besoknya:
      14-02-2018 17:02 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [BANDUNG]
      14-02-2018 21:54 RECEIVED AT SORTING CENTER [BANDUNG]
      14-02-2018 22:57 PROCESSED AT SORTING CENTER [BANDUNG]
      14-02-2018 23:36 SHIPMENT PICKED UP BY JNE COURIER [BANDUNG]
      15-02-2018 06:06 RECEIVED AT WAREHOUSE [TANGERANG]
      15-02-2018 07:08 SHIPMENT FORWARDED TO DESTINATION [TANGERANG, HUB LEGUTI]
      15-02-2018 11:39 WITH DELIVERY COURIER [TANGERANG]
      16-02-2018 12:34 WITH DELIVERY COURIER [TANGERANG]
      16-02-2018 15:57 DELIVERED TO [AYATULLAH | 16-02-2018 15:57 ]

    • Paketnya sudah diterima:
      15-02-2018 20:07 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [JAKARTA]
      15-02-2018 22:26 RECEIVED AT SORTING CENTER [JAKARTA]
      16-02-2018 00:04 SHIPMENT PICKED UP BY JNE COURIER [JAKARTA]
      16-02-2018 02:55 SHIPMENT FORWARDED TO DESTINATION [JAKARTA, SUNTER (DESP)]
      16-02-2018 05:37 RECEIVED AT INBOUND STATION [JAKARTA, SUNTER (DESP)]
      16-02-2018 09:02 WITH DELIVERY COURIER [JAKARTA]
      16-02-2018 15:58 DELIVERED TO [herul | 16-02-2018 15:58 ]

  4. Mas tolong donk cek resi saya udh pake jne yg yes dari batam blm sampe2 brgnya msh dibatam aja, dari tgl 14 katanya kirim dr jne batamnga 150690036796818

    Balas
    • Barangnya sudah diterima:
      14-02-2018 12:01 SHIPMENT RECEIVED BY JNE COUNTER OFFICER AT [BATAM]
      14-02-2018 12:48 SHIPMENT PICKED UP BY JNE COURIER [BATAM]
      14-02-2018 20:40 RECEIVED AT SORTING CENTER [BATAM]
      15-02-2018 16:20 PROCESSED AT SORTING CENTER [BATAM]
      16-02-2018 11:17 RECEIVED AT ORIGIN GATEWAY [BATAM]
      16-02-2018 19:20 DEPARTED FROM TRANSIT [GATEWAY JAKARTA]
      16-02-2018 20:51 SHIPMENT FORWARDED TO DESTINATION [TANGERANG, HUB NEGLASARI]
      17-02-2018 00:03 RECEIVED AT WAREHOUSE [TANGERANG]
      17-02-2018 02:27 RECEIVED AT INBOUND STATION [TANGERANG, HUB NEGLASARI]
      17-02-2018 09:32 WITH DELIVERY COURIER [TANGERANG]
      17-02-2018 16:13 DELIVERED TO [SUHENDRA | 17-02-2018 16:13 ]

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